Banfield Pet Hospital

Banfield Pet Hospital is a veterinary clinic in Decatur, Alabama, located at 1241 Point Mallard Pkwy Bldg A-6. The clinic treats dogs and cats. Recent feedback highlights compassionate care, clear communication, and supportive handling of difficult visits, including end-of-life appointments.

Services

•Veterinary care for dogs and cats
•End-of-life care, including support during euthanasia appointments
•Post-appointment follow-up check-ins
•Explaining findings and care plans during visits

Pricing

No pricing information is publicly available for this clinic.

People

Dr. Gipson is mentioned in reviews for dedication and hands-on involvement in a pet’s care.

Reviews

Banfield Pet Hospital has a 4.5/5 Google rating from 216 reviews. Recent comments describe compassionate, professional staff, a gentle and unhurried approach during euthanasia, follow-up outreach after appointments, and thorough explanations of what to expect and next steps.

Reviews for Banfield Pet Hospital

Note: Showing the 5 most recent Google reviews out of 216 we track in total. Recent reviews may not be representative of overall sentiment.

Jeff Pekkanen

1 month ago

Amazing service from people who really care

Jon.Buffie Slayton

We had to say goodbye to our sweet Suki today, and it was one of the hardest things I have ever had to do. I cannot say enough about the compassion and care we received from everyone at Banfield Pet Hospital during such a heartbreaking experience. Before we reached this point, Dr. Gipson went above and beyond trying to help Suki. She called colleagues, discussed possible diagnoses and treatments, and genuinely searched for anything that might help her. That kind of dedication meant more to us than I can put into words. Quite honestly, we have rarely experienced that level of determination and personal care even with human healthcare. When it became clear that it was time to let Suki go, they never made us feel rushed. They gave us all the time we needed to love on her, hold her, talk to her, and say goodbye before the procedure. Throughout the entire process, they treated Suki with gentleness and dignity and treated us with such kindness and compassion. Today was absolutely heartbreaking, but I am incredibly grateful that Suki spent her final moments surrounded by people who understood how deeply she was loved. Thank you, Dr. Gipson and the entire Banfield team, for trying so hard to help our girl and for taking such tender care of both Suki and our family when we had to say goodbye. We will never forget the kindness you showed us. ❤️🐾

Donna Spencer

2 months ago

Compassionate, professional care!

Musicians Mom

LOVE taking our pups to Banfield. We love their care and concern - they reach out after appointments and check on pets and fully explain everything. Both puppies and parents are treated with kindness.

Christina Reed

3 months ago